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Original topic:

SG21 receiving call is not showing up

(Topic created: 10-16-2022 09:58 PM)
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cltphlps
Asteroid
Options
Galaxy S21

Hi everyone

I was wondering if anybody could help me:

I got a S21 FE 5G and everytime I am receiving a phone call and the phone is locked, I can hear the phone ringing but not notification of the caller calling me.

So I have to unlock it, then swipe down to see notifications and I can see the caller calling me.

I have no idea how to make the calling showup normally like this:

caller.png

PS: I am thinking maybe it is my Do Not Disturb setting?

Do Not Disturb settings.jpg

 

Thank you so much!

3 Replies
NPC1
Red Giant
Options
Galaxy S21
Have you gone into the phone app, settings and looked around in there?
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Solution
Spunky85
Halo
Options
Galaxy S21
If you have the Do not Disturb on than it won't ring.
cltphlps
Asteroid
Options
Galaxy S21

hey guys, yes that is correct.

I turned off the Do Not Disturb, and it is working now.

I just realised i was leaving Do Not Disturb on because I though i need it on for the "Schedule" Do Not Disturb to work, but i guess that is not necessary.

So solution is : keep Do Not Disturb off : )

Thx a lot guys!

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