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Samsung Dex Video goes out when paused

(Topic created: 05-17-2021 09:23 AM)
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userLTOJmRyF96
Constellation
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Galaxy S21

I have been experiencing a problem after switching to the S21.  No matter what video platform I use, when I have my phone connected to my TV via HDMI through a USB-C docking station, I lose video when I pause.  If I don't move my mouse and am still over the pause button, I can get video back when playback is resumed, or I can move the mouse all the way to the upper left and back out and get video back.  This did not happen with my S9+.  Any suggestions on how to prevent this from happening?

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Cyberbuilder
Galaxy
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Galaxy S21
This is usually caused by using incompatible docks, make sure the dock supports USB 3.2 and check your display settings.

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Cyberbuilder
Galaxy
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Galaxy S21
This is usually caused by using incompatible docks, make sure the dock supports USB 3.2 and check your display settings.
userLTOJmRyF96
Constellation
Options
Galaxy S21

Thank you.  Looks like that was the case.  A USB-C to HDMI adapter works just fine.

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