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Original topic:

Samsung S21 Ultra Display shows ghost buttons

(Topic created: 08-27-2023 01:31 PM)
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Raluca_M
Asteroid
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Galaxy S21

Hello All,

maybe someone can help with an idea what to do. My S21 Ultra shows in white screens some ghost buttons (clock, top bar, at the bottom, also on the side). I tried to clean the cache and also to change the display refresh rate, but problem is not solved. Is this a case of a broken display?

Picture is attached

Thanks in advance

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20230827_214517.jpg20230827_214521.jpg

6 Replies
Raluca_M
Asteroid
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Galaxy S21

What do you mean by using gestures? Shall I swipe over these parts of the display several times?

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Raluca_M
Asteroid
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Galaxy S21

Sorry, I did not catch the idea😊 Be in safe mode and do what?

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Solution
livedreamsg
Constellation
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Galaxy S21
As someone has commented above, this is burn-in on your AMOLED display. This is not fixable.
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Raluca_M
Asteroid
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Galaxy S21

Yes, after googling a bit it seems the previous owner was a TikTok addict and this app burned in the pixels on the display. This is indeed not fixable anymore 😒

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ChaosSaber
Neutron Star
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Galaxy S21
I don't use tiktok for that reason