Samsung cloud won't let me move data to an external drive

[Mark57]

I am having problems with my Samsung Cloud. I backed up my Galaxy S21 FE phone to my Samsung Cloud and want to move the backup file to an external hard drive. My external hard drive is a Samsung T7 Shield. I can locate the file on my Cloud but only have the option to restore the file. I have the Cloud synced to onedrive Gallery but the backup is not there. Does anyone have a solution to my issue.

[LongHiker]

@Mark57 Sorry but there is no way to get the Samsung Cloud backup file and transfer it to an external drive, cloud, etc. 

[kimberleigh · Accepted solution]

Yes there is

[LongHiker]

@kimberleigh That's Smart Switch not Samsung Cloud. 

[kimberleigh]

The "external storage transfer" below smart switch. Would that be it ?

[Mark57]

Thanks Kimberleigh for the great information and solution! 😊

[kimberleigh]

Glad it worked 😊

[realaud]

You will have to use smart switch to back up your phone to an external device or computer. If you use computer, you will have to download Smart Switch for the computer.  To save to external media, connect the media to the phone using a USB C cable, open Smart Switch and choose your device and which items to back up.