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Spotify Media Output notification won't go away

(Topic created: 12-04-2022 04:26 PM)
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Fairela
Cosmic Ray
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Galaxy S21

I've tried deleting Spotify and reinstalling it and this notification keeps reappearing in my tray after I've dimissed it. I can't get it to go away. I'm not even listening to Spotify right now! The app is closed. Why does this continue to appear there? 

 
***Edited to add that the following steps solved the problem for me:
 
1. Go to Settings on your phone (phone is on OS 13)
2. Select "Apps" 
3. Select the filter/sort icon next to the "Your apps" header above the list of app results 
4. Turn the "Show system apps" toggle to ON 
5. Select "OK" 
6. Scroll to "Media and devices" in the list of app results and select it 
7. Select "Notifications" 
8. Select "Nearby Devices" under "Allowed" 
9. Select "See all apps with this permission"
10. Locate and select the offending app (in my case, this was Spotify)
11. Select the "Deliver quietly" option for the app
Nothankss
Asteroid
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Galaxy S21
  • Doesn't work. The panel reappears every time I play audio from any app.
Warl0ck
Asteroid
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Galaxy S21
I think your use case is an edge case. Why would you not want the panel to appear when you are listening to music?

I don't think this is an issue with the device or software, just a function that isn't supported.
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userPCFClHJFdM
Constellation
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Galaxy S21
I tried doing this but there is no Media and Devices option for me to select.
Fairela
Cosmic Ray
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Galaxy S21
On my S21, these were the steps:
1. Go to Settings on your phone
2. Select "Apps"
3. Select the filter/sort icon next to the "Your apps" header above the list of app results
4. Turn the "Show system apps" toggle to ON
5. Select "OK"
6. Scroll to "Media and devices" in the list of app results and select it
7. Select "Notifications"
8. Select the "Deliver quietly" option
userQec16K5rKH
Constellation
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Galaxy S21
Thanks for that step-by-step. I had already landed on that page through a different route. After selecting media and devices, my phone does not have an option for "Notifications", only "Privacy", "Default" and "Usage". And none of those have any notifications submenu. This is such an annoying issue. Samsung Galaxy S21.
Fairela
Cosmic Ray
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Galaxy S21
I had the OS 12 when those steps worked. My phone updated to 13 last week and now I see the same thing you do. I do still think this has something to do with Bluetooth so for Step 8 I instead selected "Nearby devices" under "Allowed." The Allow option can't be changed, but I selected " See all apps with this permission." On that screen I was able to scroll through to find and select Spotify (Spotify has been the only app I have this problem with). From there I could select the "Don't allow" option. We'll see if this fixes the issue 🤞
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Haffoc
Constellation
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Galaxy S21

This hasn't worked for me on my S23. 

According to the app info notifications are turned off and apparently blocked, yet it keeps reappearing for no apparent reason. 

 

I didn't have this issue on my S21, but after upgrading to the S23 it keeps reappearing. 

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userMg37t5T930
Constellation
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Galaxy S21
This keeps popping up on my S22 Ultra. I swipe it away, but it keeps coming back! How do I stop this?? Screenshot_20221113_122047_One UI Home.jpg
Nothankss
Asteroid
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Galaxy S21

I already have it set to "Don't show", but it comes back every time I play music from any app, whether Spotify or Samsung Music. I've even contacted Samsung tech support and gave them access to my phone, twice, and they were unable to fix it. Who should I contact now?

dansjusn
Constellation
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Galaxy S21
Same here. I hate it and can't get rid of it.