Original topic:

Touch Screen Is not working after oneui 6.1 update

(Topic created: 3 weeks ago)
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Sutharshan
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Galaxy S21

I cannot use my phone; I cannot unlock it or proceed after it restarts. I can use my phone with a mouse connected via OTG. When I went to the Samsung service center, they told me that there are a few phones with the same issue, but there is no official update from Samsung. What can I do?

1 Reply
CWKS
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Galaxy S21
I managed to reset my phone after almost an hour. Everything went back to normal after that. Not sure if that was the proper solution but there haven't been any issues.
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