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Original topic:

Unable to see text message notification number

(Topic created: 11-25-2023 09:13 PM)
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LolaG80
Constellation
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‎11-25-2023 01:14 PM (Last edited ‎03-10-2024 08:03 PM by Samsung Moderator ) in 

Galaxy S21

It's been 3 days now and I am not able to see the number of messages I have to read. I am getting my messages but not the number count so I can remember that I have unread messages. I have restarted my phone several times and tried to see if there was an update there is nothing so far. 

Do someone have a solution? 
Thanks in advance everyone!
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bill-e
Cosmic Samsung Care Ambassador
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‎11-25-2023 08:31 PM in 

Galaxy S21

Make sure that Badge is allowed under Settings->Notifications->App Notifications->Messages

Screenshot_20231125_232252_Settings.jpg

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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LolaG80
Constellation
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‎11-25-2023 09:13 PM in 

Galaxy S21
Thank you for that, I hadn't noticed that wasn't selected. Don't know how it was off!
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