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Original topic:

Unable to see text message notification number

(Topic created: 11-25-2023 01:14 PM)
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LolaG80
Constellation
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Galaxy S21

It's been 3 days now and I am not able to see the number of messages I have to read. I am getting my messages but not the number count so I can remember that I have unread messages. I have restarted my phone several times and tried to see if there was an update there is nothing so far. 

Do someone have a solution? 
Thanks in advance everyone!

1 Solution


Accepted Solutions
Solution
bill-e
Cosmic Samsung Care Ambassador
Options
Galaxy S21

Make sure that Badge is allowed under Settings->Notifications->App Notifications->Messages

Screenshot_20231125_232252_Settings.jpg

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

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2 Replies
Solution
bill-e
Cosmic Samsung Care Ambassador
Options
Galaxy S21

Make sure that Badge is allowed under Settings->Notifications->App Notifications->Messages

Screenshot_20231125_232252_Settings.jpg

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
LolaG80
Constellation
Options
Galaxy S21
Thank you for that, I hadn't noticed that wasn't selected. Don't know how it was off!
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