Mine got fixed with support yesterday. I let him take full control of my phone remotely and he went into the app, cleared cache and data, and had me reset the phone, not with factory settings, but just a reset and it worked. Not sure if you have to reset your phone because it reset my phone and i had to customize my phone all over again. Try erasing data and cache first. If that doesn't work, then I'd call support and they'll help you. Hope that works for you.
Yeah i updated the software and now it's not working. I checked the Galaxy store and it's not even showing up. So maybe the app is gone but I'm going to try to contact support anyways.
Mine got fixed with support yesterday. I let him take full control of my phone remotely and he went into the app, cleared cache and data, and had me reset the phone, not with factory settings, but just a reset and it worked. Not sure if you have to reset your phone because it reset my phone and i had to customize my phone all over again. Try erasing data and cache first. If that doesn't work, then I'd call support and they'll help you. Hope that works for you.
I'm having issues also with AR Zone mostly with AR emoji studio and AR stickers I can't make new stickers and with the Emoji studio I can't make new Emojis and I can't customize them either like clothes,etc I didn't receive the android 13 update either boost mobile
