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Original topic:

Unwanted Apps

(Topic created: 05-19-2024 01:54 PM)
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MrsShip
Asteroid
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Galaxy S21
Every time there is a system update, there are three or four games that are added to my phone without my permission! It needs to stop!!!! What can to do to stop this? 
13 Replies
Solution
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S21
Samsung doesn't do this but carriers do. They often offer an option to opt out. Contact your carrier if you are unable to locate it.
MrsShip
Asteroid
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Galaxy S21
Thank you so much!!!!!
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S21
You would need to buy an unlocked device from Samsung directly so this wouldn't happen since it's your carrier adding the games and other apps to the update.


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MrsShip
Asteroid
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Galaxy S21
Thank you!! They started doing this a few months ago on our phones. I appreciate the feedback!
BrickBeast
Constellation
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Galaxy S21
For a company that is bragging about the BEST CUSTOMER SERVICE AWARD...mind u, via SMS...not a hard award to win when u NEVER get to the bottom of the issue...like ONE UI 6.1 major cluster**bleep**... it's bad enough already that I have...Samsung's GALAXY STORE & Google's PLAY STORE, mimicking app for app, useless flaw for not working harder to create better phones, instead u want better SPYING ALGORITHMS...unwanted update, unnecessarily a waste of time, & most shocking, it's a downgrade and the tech gods should be ashamed of how trashy, disgusting this (ONE UI 6.1) update was...AN UNWANTED PIECE OF **bleep**...
MrsShip
Asteroid
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Galaxy S21
I, too, thought it was strange to add these unwanted apps. I feel they are spying, also. Nothing is safe anymore.
eswarjj
Asteroid
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Galaxy S21

Mine is an unlocked device. Just had Spotify, Linkedin and a bunch of other apps just decide to install themselves over the weekend. I keep my phone barebones. So, this is beyond annoying. This happens one more time and I'll just switch over to Pixel or even Moto which I had for ages that didn't pull this BS. 

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S21

@eswarjj Go to phone settings -> About phone and check the model number. If the model number ends in "U1" then it is a truly unlocked device. If it ends in "U" it is a carrier unlocked device. 

This is your carrier or another malicious app on your phone. I've had unlocked devices for years and never had any random apps installed on my phones. 

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eswarjj
Asteroid
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Galaxy S21

@LongHiker Just got it directly my from Samsung pre-owned store

SM-G991U1