Unwanted Apps

[MrsShip]

Every time there is a system update, there are three or four games that are added to my phone without my permission! It needs to stop!!!! What can to do to stop this? 

[LongHiker · Accepted solution]

Samsung doesn't do this but carriers do. They often offer an option to opt out. Contact your carrier if you are unable to locate it.

[MrsShip]

Thank you so much!!!!!

[GaryB82]

You would need to buy an unlocked device from Samsung directly so this wouldn't happen since it's your carrier adding the games and other apps to the update.

[MrsShip]

Thank you!! They started doing this a few months ago on our phones. I appreciate the feedback!

[BrickBeast]

For a company that is bragging about the BEST CUSTOMER SERVICE AWARD...mind u, via SMS...not a hard award to win when u NEVER get to the bottom of the issue...like ONE UI 6.1 major cluster**bleep**... it's bad enough already that I have...Samsung's GALAXY STORE & Google's PLAY STORE, mimicking app for app, useless flaw for not working harder to create better phones, instead u want better SPYING ALGORITHMS...unwanted update, unnecessarily a waste of time, & most shocking, it's a downgrade and the tech gods should be ashamed of how trashy, disgusting this (ONE UI 6.1) update was...AN UNWANTED PIECE OF **bleep**...

[MrsShip]

I, too, thought it was strange to add these unwanted apps. I feel they are spying, also. Nothing is safe anymore.

[eswarjj]

Mine is an unlocked device. Just had Spotify, Linkedin and a bunch of other apps just decide to install themselves over the weekend. I keep my phone barebones. So, this is beyond annoying. This happens one more time and I'll just switch over to Pixel or even Moto which I had for ages that didn't pull this BS. 

[LongHiker]

@eswarjj Go to phone settings -> About phone and check the model number. If the model number ends in "U1" then it is a truly unlocked device. If it ends in "U" it is a carrier unlocked device. 

This is your carrier or another malicious app on your phone. I've had unlocked devices for years and never had any random apps installed on my phones. 

[eswarjj]

@LongHiker Just got it directly my from Samsung pre-owned store

SM-G991U1