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07-01-2023 10:00 AM in
Galaxy S21Solved! Go to Solution.
1 Solution
Accepted Solutions
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07-04-2023 08:38 AM in
Galaxy S21I called AT&T.
Resolution: I had to disable the Call Protect app (old version). Then install the AT&T Active Armor Mobile Security App.
In the app there is a toggle to receive or deny private calls.
It's all fixed.
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07-01-2023 06:50 PM (Last edited 07-01-2023 06:51 PM ) in
Galaxy S21Tap More icon (3 vertical dots)
Tap Settings
Tap Block numbers
Turn off Block calls from unknown numbers
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07-02-2023 04:47 AM in
Galaxy S21- Mark as New
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07-02-2023 05:39 AM (Last edited 07-02-2023 05:40 AM ) in
Galaxy S21You've misread my original post
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07-02-2023 05:40 AM in
Galaxy S21Yes, toggling ON "Block Calls from unknown numbers" will block private calls. The user was suggesting that you check that it's OFF.
If it is OFF, then call your carrier.
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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07-04-2023 08:38 AM in
Galaxy S21I called AT&T.
Resolution: I had to disable the Call Protect app (old version). Then install the AT&T Active Armor Mobile Security App.
In the app there is a toggle to receive or deny private calls.
It's all fixed.