Original topic:

11/20 One UI update broke "Samsung Members" App & More. /w Screenshots

(Topic created: 2 weeks ago)
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Galaxy S22
  • The latest One UI Update overnight, the second update overnight in a row (and the second jn a row to break things), broke the Samsung Members App's anility to load the seperrate Phone communities and any community in the left navbar that I click. The 4 dots slpop up on a bpank oage abd then that animatiom and everything freezes - thr only change: The below System Update

Screenshot 1: showing the new update pulled down the top so you could see the date of Nov 20 for this new patch:

1000006727.jpgAbove I attached an image with the date showing of the patch that installed.

Screenshot 2 :

1000006732.jpg

Above is what you get when you try to access any Samsung Phone Community (I had to do this from the web). It just sits there, no animation, and does nothing even after 5 munutes.

 I am posting this from the web (only way possible). I can no longer navigate to the different phone communities in the app for the S22, S23, S24, etc - even after clearing cache and data (and reboots). The Only change is the Update that installed last night/early morning... which must have been to address something from the otherupdate the very night before.

I imagine many others have this problem but cannot access the Members communities anymore to say so!

Also my Amazon app can no longer view images when clicked on as of post-patch

Please help, please fix. All my apps are fully up to date, and many others are now not working or not fully functional because of this update.

Worse yet, we can't access the app used to report such problems like we did yesterday morning after that patch broke the Temperature in tbr Weather app (Who is beta testing and sandboxing your updates? They are doing a poor job of it).

 

Example of another Update-broken App: AMAZON: Here is what you currently see when you go to an item in Amazon  and click picture to look at it in detail (in my case so I can see ingredients in OTC medicines), a blank white image, and if.you scroll left or right, blank white images. Alos.if you oimch and zoom on most images, yp7 can't even do that in 9/10 cases, nothing shows up and only once you pinch your fingers closed does the app regain functionality.

 (this is even after cache/data clear, reinstall, and reboot):

1000006733.jpg

 Thank you for your prompt help with these serious problems. 

11 Replies
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Galaxy S22

Samsung, 

  • [UPDATE 6:22AM CST: My mom's S22 has this same issue now, but she cant figure out how to access Samsung Members Communities via the web, her browser forces her into the app]

Don't expect many posts about this or any issue from S22 users since they can no longer The support communities since the update broke the Members App they would use to do so. Even your samsung browser forces us into this app when we try to access these communities from the web, so 99% of users won't be able to report ANY problems until you fix this.

Anyone who installed the update, unless they know how to oopen Samsung Members via the web without the Members app opening, wil be unable to post in here.... about anything. Id imagine you'll just see spammers using this forum until this is fixed.

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PartyOnWayne
Nebula
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Galaxy S22
What update did this? No beta has been released and the S22 won't be able to participate in any beta at this point. I am on an S24, but all of my older devices are working fine and can access this fine.
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Galaxy S22

Must just be the S22

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requa
Comet
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Galaxy S22
I am not seeing this issue on my S22, and my phone did have an apparent mystery reboot last night requiring my login pattern rather than my fingerprint (but not the night before). Perhaps this is specific to AT&T. (I am in Xfinity)

Dan
Galaxy S22 SM-S901U on Xfinity Mobile
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Galaxy S22

[edited] I am AT&T. But I also had a "mystery update" with no prompts, but the was the previous night, I even made a post about that night's "Mystery update".  That update was disconcerting, as not knowing what it was  (ocurred early morning 11/19 to according to my reboot log). This night's was early morning 11/20, but did show the normal update screen and allowing me the screenshot.

But the previous night's update update  correlation with either mass reporting of the Weather app not working right, everyone's temperature was wrong and the 100's Fahrenheit for everyone after that update

The Weather app error l, that they were able.to fix yesterday (via server sode updates only) after that night before's stealth mystery update

1000006738.jpg

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requa
Comet
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Galaxy S22
I saw that you are on AT&T in your screenshot, which is why I was pointing out that I am in a different carrier.

Dan
Galaxy S22 SM-S901U on Xfinity Mobile
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Galaxy S22

Ah, thank you. I cannot read apparently.

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Galaxy S22

I was trying to get a shareable URL for this post and I clicked "Permalink", what did I do when I clicked that?

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Galaxy S22
Problem, just like the Weather problem yesterday, has suddenly gone away in the middle of using the phone.
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