Solved: S24 ultra heating and battery draining fast even o... - Samsung Community

AP900 · ‎01-29-2024

I got s24 ultra recently and phone is heating up and battery draining faster than expected. Please provide fix for it..

SamsungJustin · ‎02-20-2024

Hello, I'm sorry to hear about the trouble. Regarding the battery life, if you just recently purchased the phone, this is completely normal for the battery to drain a little faster than normal while in use for the first couple of days once the adaptive battery learns your usage pattern, you'll notice that the charge will last a longer. Keep using your device in the meantime, so that it will learn your usage patterns. Something to keep in mind too, when there's a big update, it may reset the learning patterns, that's why some may experience this after updates. If it doesn't get better within a few days it may be an application that's causing the drain, Check out this link; https://www.samsung.com/us/support/troubleshooting/TSG01001388/

Regarding your device overheating, I recommend checking out the following troubleshooting steps: https://www.samsung.com/us/support/answer/ANS00076952/

If those troubleshooting steps are followed, and you still are having issues, I would recommend taking the device to a technician to perform diagnostics or a potential reflash of your software. http://www.samsung.com/us/support/service

View solution in context

dortyboy · ‎01-29-2024

That's true. My s24 battery is draining faster than my s23 . What's gives samsung . I basically have the same settings for both

Debzcar · ‎02-05-2024

I'm the exact same. Tonight I went out with what's been a 100% charge all day ( thought this was weird ) next thing zero

Highroller83 · ‎02-05-2024

Same issue.. it was weird.. having my doubts restarted the phone and battery was down to 40%. What's happening Samsung ?

AP900 · ‎01-29-2024

I have majority of apps in sleep and deep sleep still it's draining fast

MAAAY · ‎01-29-2024

Same prob. 🙄

loudd2v · ‎01-29-2024

Your phone is learning your usage patterns, so it usually takes about a week or two until you get the full potential of the battery. When I got my S23 Ultra, it did the same thing.

AP900 · ‎01-29-2024

I did learn and gave estimate battery time

AP900 · ‎01-29-2024

I don't think heating and battery drain is due to that

AP900 · ‎01-29-2024

See this

Original topic:

S24 ultra heating and battery draining fast even on light usage

Original topic:

S24 ultra heating and battery draining fast even on light usage

1 Solution