Solved! Go to Solution.
Thank you so much for posting this. Samsung is looking into this situation further and would like to gather additional details and logs from the device to determine why this could be occurring. We would ask that anyone experiencing these symptoms submit an error report. In the details include the following hashtag: #SCommunity
Also, we ask that you please make sure that when you submit the error report that the issue is presenting itself at the time of reporting.
Thank you so much for bearing with us, and make sure to keep your devices up to date with the latest software!
Steps for Submitting an error report:
1. Open the Menu
2. Press & Hold Samsung Members Icon, Then Tap Error Reports
3. Select the Category of Your Report
4. Make Sure That "Send System Log Data" is Selected to Help Resolve Your Questions Quickly and Describe Your Problem in Detail (Make sure to include the hashtag #SCommunity)
5. Change the Frequency, and send.
**Edit - UPDATE**
Hello everyone, just following up on this. Our engineers have advised the default theme needs to be present for the color palette to work correctly, as it does not apply to third-party wallpapers or themes.
If you're using a default theme and wallpaper, and the device still does not recognize the patterns, you may need to perform a factory data reset on your device. https://www.samsung.com/us/support/answer/ANS00062029/
It's the exact same thing for me. It is definitely the new update. I googled and this forum is what I found.
I hope they fix it in the next update.