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‎07-13-2023
11:44 PM
(Last edited
‎12-31-2023
09:21 PM
by
SamsungChelsea
) in
I have all Samsung products and the "Call and Text on Other Devices" is the most worthless feature because none of the Samsung products support it. I own the Samsung S22 Ultra, Tablet S8 plus, Classic 4 watch, 89000ua TV and this feature as great as it sounds will not work at all.
Solved! Go to Solution.
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‎07-13-2023 11:49 PM in
Galaxy S22- Mark as New
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‎07-14-2023 12:32 AM in
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‎07-14-2023 12:57 AM in
Galaxy S22I understand your frustration with the "Call and Text on Other Devices" feature not being supported by AT&T in the USA. It seems that the feature is limited by the carrier's restrictions rather than a limitation imposed by Samsung.
While Samsung provides the feature on their devices, it ultimately depends on the carrier to enable and support it. Different carriers have different policies and may choose not to support certain features for various reasons. Unfortunately, this means that even though the feature is available on your Samsung devices, it may not be accessible with AT&T.
As a customer, it's understandable that you would expect a feature advertised by Samsung to work seamlessly with your carrier. However, the decision to support or enable specific features ultimately rests with the carrier, and Samsung may not have direct control over it.
If you feel strongly about the feature and its absence on AT&T, you can provide feedback to both AT&T and Samsung expressing your desire for it to be enabled. This way, they may consider it in future updates or negotiations with carriers. Keep in mind that the decision ultimately lies with the carrier, and Samsung may not be able to provide an immediate solution or patch to address the issue.
I apologize for any inconvenience caused, and I hope that in the future, there will be better compatibility and support for the "Call and Text on Other Devices" feature with various carriers in the USA.
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‎07-14-2023 05:46 AM in
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‎07-14-2023 08:54 AM in
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‎07-14-2023 09:25 PM in
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‎07-16-2023 06:55 AM (Last edited ‎07-16-2023 06:59 AM ) in
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‎07-16-2023 09:46 AM in
Galaxy S22AT&T and Verizon have their own product offerings which is why they choose not to support Samsung's implementation. Check with AT&T to see what they offer. For Verizon it's Message+ and that works great.
Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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