Original topic:

Camera flashes every time the phone rings

(Topic created: 09-13-2022 05:55 PM)
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Galaxy S22

I ve tried darn near everything to get my flash to stop when my phone rings...accessibility....advanced settings...camera flash...I switched to another new s22..same thing...yet phone rings...flash flashes...what am I missing???

8 Replies
johnnyboiii
Nebula
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Galaxy S22
So in your flash notification settings, they are turned off, correct?
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Galaxy S22
Yes...accessibility toggles off...
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JRMartinez
Nebula
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Galaxy S22
Accesability..... Advanced features....... Flash notifications......
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Galaxy S22
Done that..both toggles are off...
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Galaxy S22
Turned that phone in..got another
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Galaxy S22
Same thing
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Galaxy S22
All apps...what else could make it flash?
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello, We understand how frustrating it can be for the camera to flash on every incoming call. As you have already verified the settings are correct: Settings > accessibility > advanced settings > flash notification, there are some additional steps you can try.

1. Try clearing the cache for the Accessibility app. https://www.samsung.com/us/support/answer/ANS00077611/

2. Test the phone in Safe Mode to see if there is a 3rd party app causing the camera to flash. https://www.samsung.com/us/support/answer/ANS00062983/

3. A final troubleshooting step would be to back up the phone and do a complete factory reset. https://www.samsung.com/us/support/answer/ANS00062029/

If the camera continues to flash on incoming calls after completing all troubleshooting, it is recommended to have the phone evaluated at an authorized service center.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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