Camera flashes every time the phone rings

[frustratedovers22]

I ve tried darn near everything to get my flash to stop when my phone rings...accessibility....advanced settings...camera flash...I switched to another new s22..same thing...yet phone rings...flash flashes...what am I missing???

[johnnyboiii]

So in your flash notification settings, they are turned off, correct?

[frustratedovers22]

Yes...accessibility toggles off...

[JRMartinez]

Accesability..... Advanced features....... Flash notifications......

[frustratedovers22]

Done that..both toggles are off...

[frustratedovers22]

Turned that phone in..got another

[frustratedovers22]

Same thing

[frustratedovers22]

All apps...what else could make it flash?

[Samsung_Moderator · Accepted solution]

Hello, We understand how frustrating it can be for the camera to flash on every incoming call. As you have already verified the settings are correct: Settings > accessibility > advanced settings > flash notification, there are some additional steps you can try.

1. Try clearing the cache for the Accessibility app. https://www.samsung.com/us/support/answer/ANS00077611/

2. Test the phone in Safe Mode to see if there is a 3rd party app causing the camera to flash. https://www.samsung.com/us/support/answer/ANS00062983/

3. A final troubleshooting step would be to back up the phone and do a complete factory reset. https://www.samsung.com/us/support/answer/ANS00062029/

If the camera continues to flash on incoming calls after completing all troubleshooting, it is recommended to have the phone evaluated at an authorized service center.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html