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Original topic:

David Lloyd gym app won't load on my S22

(Topic created: 04-17-2023 05:35 AM)
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car2512
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Galaxy S22

Hi. I've just upgraded to an S22.   My David Llloyd gym app will not load on the S22.   I have uninstalled and reinstalled but it still doesn't work.   I have done the same on the S9 and it works fine.  Any help?

 

Thanks.

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1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello, thank you for your feedback. I understand your concerns with your workout app continuously crashing and I will be happy to take a look into this with you. 

 

If you are having issues with your app crashing there are a few troubleshooting steps you can take to resolve the issue. Clearing the app cache, checking the app for any updates, rebooting your device, optimizing your device, uninstalling and reinstalling the app are all things that could help. 

 

Open Settings 

Swipe to and tap Battery and Device Care 

Tap Optimize now 

Try the App again 

 

Uninstall the app and reinstall again 

Check for any updates 

 

If you are still having issues with the third-party app you can reach out to the app's developer for more information. 

 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hello, thank you for your feedback. I understand your concerns with your workout app continuously crashing and I will be happy to take a look into this with you. 

 

If you are having issues with your app crashing there are a few troubleshooting steps you can take to resolve the issue. Clearing the app cache, checking the app for any updates, rebooting your device, optimizing your device, uninstalling and reinstalling the app are all things that could help. 

 

Open Settings 

Swipe to and tap Battery and Device Care 

Tap Optimize now 

Try the App again 

 

Uninstall the app and reinstall again 

Check for any updates 

 

If you are still having issues with the third-party app you can reach out to the app's developer for more information.