Original topic:

Deleted photos showing up 2 weeks later again

(Topic created: 11-10-2024 09:45 AM)
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rockyiii
Asteroid
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Galaxy S22
I delete photos from my cell galaxy, but in 2 weeks they show up again. Please help
9 Replies
m005kennedy
Cosmic Ray
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Galaxy S22
That means your photos are backed up online somewhere. If they are synced and you delete them from the phone, they get put back on the phone....or just a thumbnail. You need to delete from both.
realaud
Honored Contributor
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Galaxy S22

Are they syncing with  OneDrive or other cloud service?  If they are, you have to delete them from the sync location, which will remove it both from the cloud drive and your phone.  If you are backing up to Google, it's not the same as sync.  Backing up means that a copy of the photos will remain in the cloud storage even if deleted from your phone.  Syncing means that if you remove it from your phone, it will come back when your cloud and phone has it's next sync cycle.  If you want it removed from both places, you have to remove it from the cloud side.  Google backs up (not syncs), so removing it from your phone will preserve a copy in your Google account, but it will not come back to your phone unless you specifically download it, however if you remove it from Google backup, it's gone forever.  You can turn off Google backup and you can turn off OneDrive sync., but then you will have no backup copies at all unless you manually transfer them to an external drive.

rockyiii
Asteroid
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Galaxy S22
All of them come back. Not just thumb nails
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realaud
Honored Contributor
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Galaxy S22

Agani, because you are syncing them somewhere, not just backing them up. You must unsync or delete directly from the synced drive or they will keep coming back.

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m005kennedy
Cosmic Ray
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Galaxy S22
Did you have another device like a tablet or PC? They could be stored there also.
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rockyiii
Asteroid
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Galaxy S22
Thank you All. I will check onedrive and Google for syncing
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Jim14
Constellation
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Galaxy S22

Hi,

Please check if the images which are reappearing are WhatsApp Images?

In the Gallery app, you can go to details section of an image to view storage path: "Internal Storage/Android/media/com.whatsapp/WhatsApp/Media"

If this is the location where images are reappearing, it could be WhatsApp related problem.

 

Please check in MyFiles app if old Whatsapp Media path exists: "Internal Storage/WhatsApp/Media/"

If yes, then you should rename or delete this path to solve the problem.

This old media path was probably copied from your old phone and is not needed any more. After every WhatsApp update it may try to copy images from this old path to the new media path.
 

So you keep deleting images from "Internal Storage/Android/media/com.whatsapp/WhatsApp/Media" but WhatApp keeps copying them from the old path: "Internal Storage/WhatsApp/Media/" 

userVzWkJB4PqM
Constellation
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Galaxy S22
I have this issue, but I can not find the folder path in MyFiles app. Any advise?
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realaud
Honored Contributor
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Galaxy S22

The folder path would be internal storage/dcim then there will be subfolders if you created albums.  There would be subfolders for camera and screenshots.  You can also go to gallery and pull up a photo, pull up the info screen (tap the circled "i" or swipe up on the photo and it will tell you the storage path.

Screenshot_20241223_115047_My Files.jpgScreenshot_20241223_115040_My Files.jpgScreenshot_20241223_115131_Gallery.jpgScreenshot_20241223_115013_Gallery.jpg