Original topic:

EUX S22 Ultra Boot Loop

(Topic created: yesterday)
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WeebleX
Constellation
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Galaxy S22

This is another post about the EUX S22 Ultra Boot Loop but I thought I'd put in as much detail as I have figured out.  

Firmware version S908BXXUDEXK5.

It started yesterday morning with the phone occasionally freezing and rebooting, which was annoying.

It then progressed to when the reboot happened it would reboot 5 or 6 times.

I soft reset the phone and thought I had it fixed, but the phone kept dropping the Wi-Fi, and when you turned it back on, it rebooted five or six times.

I hard reset the phone, wiped the cache and reapplied the firmware and the same results.

I then went three hours without it crashing once, and the Wi-Fi stayed up, so I thought, "Ah ha, I'm past it."

Right up until it rebooted, and now it won't go past the "Samsung" - "Samsung Powered by Knox" screens and continues to reboot. I thought I'd leave it overnight to reboot and run the battery down, but this morning, I came to find it had gone to sleep and still had plenty of power to reboot.

I have 8 days left on my warranty so I went through the troubleshooting and I've raised a request for a support visit since the UK doesn't appear to have Samsung stores any more, but does anyone have any ideas on how to get out of this very low-level boot,  Volume Up and power doesn't work, volume down and power doesn't work.  The only way to change its state is to go into download mode, but that restart doesn't help anything.

I'm looking to get my phone back from unusable to unreliable. 

Samsung:  There is enough news on this you need to start letting us know what you are going to do about it!

2 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22
Unfortunately you have posted in the user to user discussion group for Samsung US products and services. You will need to post in the group for your geographical area.
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WeebleX
Constellation
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Galaxy S22

Indeed, I also tried to delete it and it wouldn't let me.

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