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Original topic:

Email asking for password I never set up?

(Topic created: 06-11-2024 09:48 AM)
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Boxers
Constellation
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Galaxy S22

Would love some help with getting my emails. I havent been able to access for months! Its asking for a password, which I Never set up. Has anyone else had this problem?

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realaud
Honored Contributor
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Galaxy S22

@Boxers When you signed up for an email account, you had to set a password.  I'm assuming you either used the webmail version or a different mail reader app in the past.  In any case, if your email provider has a webmail version, go to the website and log in, and then configure your email app with the settings to access the email server.  If you forgot your password, click the "forgot password" link, they should have some recovery method for you to change your password--you would have had to set that up at sign up as well.

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GaryB82
Epic Samsung Care Ambassador
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Galaxy S22
You would need to contact your email provider and have them reset your password for your email since Samsung has to access to your email password


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Solution
realaud
Honored Contributor
Options
Galaxy S22

@Boxers When you signed up for an email account, you had to set a password.  I'm assuming you either used the webmail version or a different mail reader app in the past.  In any case, if your email provider has a webmail version, go to the website and log in, and then configure your email app with the settings to access the email server.  If you forgot your password, click the "forgot password" link, they should have some recovery method for you to change your password--you would have had to set that up at sign up as well.

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