Exclamation mark on photos

[Sunshine106]

I had to do a factory reset on my phone yesterday as it had a virus. Everything looks great except when I go to send someone a picture via text, this is what I see.... this has never happened before so I assume it's a setting somewhere. I have read a bunch of posts on here and elsewhere. Nothing has solved the problem. And it doesn't show up anywhere else so I can't tell where the problem is coming from. Help!

 

[LongHiker]

@Sunshine106 After the factory reset did you restore the data, including photos, to your phone? 

[Sunshine106]

Yes. I had backed up everything, so I restored all data. 

[LongHiker]

@Sunshine106 It looks like although the Gallery cache was restored, the actual photos weren't restored,

[Sunshine106]

Yes. I discovered that I had to download the pictures I had on my phone so that OneDrive could sync everything. Everything syncs to my OD so that's why it was showing as an exclamation mark. Thank you!

[Diaboyos]

If you try to open one of them does it correctly show the photo?

[midwestChopper]

It's almost like somebody scribbled over your other pictures with a marker too 😂

[KiwiBird97]

The Gallery app doesn't play well with SVG files, you know.