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‎11-08-2023 12:44 PM in
Galaxy S22Hey everyone!
Over the Summer I bought an Ultimate Ears Wonderboom 3, and was disappointed when the sound started cutting out for a full second once every 5-10 minutes (when connected to my S22 Ultra). I returned it and ordered a new one, thinking it was defective. But, the new one did the same thing. When I connected other devices to the speaker, they worked fine, so I know it's a problem with my phone.
I'm at my wits end. I've tried resetting the speaker, resetting my phones settings, and even did a factory reset a few days ago. Still, the music skips.
I'm about to just sell the speaker, but I wanted to reach out and see if anyone has had this same issue or has any ideas of what else to try.
Solved! Go to Solution.
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‎11-08-2023 01:48 PM (Last edited ‎11-08-2023 01:49 PM ) in
Galaxy S22Meanwhile while I await your reply. On the application(s) you use to play your music.
1. Go to Settings
2. Battery & Device Care
3. Tap on Battery
4. You will see "Background Usage Limits" Tap on it
5. You will see "Sleeping Apps" "Deep Sleeping Apps" "Never Sleeping Apps"
6. Look for the Apps you use for your Music Playback
7. Add the preferred Music App to "Never Sleeping Apps"
This will prevent the Music App from entering into "Deep Sleep" or allowing Androids Power Management Features to prematurely put the App to sleep.
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‎11-09-2023 08:50 PM in
Galaxy S22My goodness, I think that worked. I'll take it to work tomorrow and listen for longer than 15 minutes. If it doesn't skip, I'll mark your post as the solution.
Thank you thank you thank you!
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‎11-11-2023 01:21 AM in
Galaxy S22- Mark as New
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‎11-08-2023 01:50 PM in
Galaxy S22