Phone keeps restarting

[AstralArchangel]

I got this phone almost 2 years ago and for the past 2-3 days it keeps randomly restarting and lately it's been getting more unusable before it took a few hours to restart again and now it barely lasts a few minutes. Anyone have the same problem and resolve it?

[RichardBernardHolden]

Maybe you have this enabled???

[AstralArchangel]

Nope. I heard it was sometimes this setting caused it but I have it off

[Yaswanth]

Try these troubleshooting steps and see if this fixes your issue.
https://www.samsung.com/us/support/troubleshoot/TSG10001548/

[AstralArchangel]

I tried checking for software updates already. Didn't work

[Yaswanth]

Click on "No" at the bottom and it will show you further steps

[MrGhoul]

You can find out if a downloaded app is causing the reboots by restarting your phone in "Safe Mode." You can reach Safe Mode by pressing and holding the power button until the power off pop-up appears. Then, long press the power off option until the Safe Mode prompt appears.Safe Mode on Android restricts third-party apps. If the problem goes away in Safe Mode, then an app is likely causing the restarts. You would want to start with the most recent app downloaded and uninstall the problem app.

Also, something to check is your phone's storage, If it's full, that can also cause the issue you are experiencing.

[AstralArchangel]

I tried safe mode but that made it even worse. My phone wouldn't even unlock. I'm only using 50gb out of 128 since I factory reset my phone so I don't think it's my storage

[MrGhoul]

I would reach out to samsung customer service on the main members home page > support. A tech can remote access your device to diagnose your issue.

[AstralArchangel]

I sent some feedback but I'll try this too. Thanks!

[MrGhoul]

You're welcome!