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S22 Plus Microphone muffled

(Topic created: 08-30-2022 12:23 PM)
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dxxu
Astronaut
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Galaxy S22

I just got an S22 PLUS and the microphone is really muffled and hard to make out on every single app including phone calls?? My friends told me that's just android mic syndrome. But it sounds perfectly fine in the camera app. Just nowhere else, I'm confused?? 

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SamsungRei
Community Manager
Community Manager
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Galaxy S22

Hello, We understand how inconvenient it is when the mic on the phone is not working correctly. This article provides some tips, such as cleaning the microphone and testing in Safe Mode: https://www.samsung.com/latin_en/support/mobile-devices/how-to-troubleshoot-the-microphone-of-your-g... 

If the microphone is still muffled and low, then it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 

 


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3 Replies
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Galaxy S22
You should visit yout carrier. If anything, for some reason, on my S21, when i try sending audio messages via SMS, my audios sound muffled and chromatic. I don't have this problem with social media apps.
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Stark82
Asteroid
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Galaxy S22
The first runs of the s22 s22+ had speaker problems and screen you'll need to do a warranty for new phone.
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SamsungRei
Community Manager
Community Manager
Options
Galaxy S22

Hello, We understand how inconvenient it is when the mic on the phone is not working correctly. This article provides some tips, such as cleaning the microphone and testing in Safe Mode: https://www.samsung.com/latin_en/support/mobile-devices/how-to-troubleshoot-the-microphone-of-your-g... 

If the microphone is still muffled and low, then it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

 

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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