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08-30-2022 12:23 PM (Last edited 01-07-2024 05:08 PM by SamsungChelsea ) in
Galaxy S22I just got an S22 PLUS and the microphone is really muffled and hard to make out on every single app including phone calls?? My friends told me that's just android mic syndrome. But it sounds perfectly fine in the camera app. Just nowhere else, I'm confused??
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09-19-2022 12:08 PM in
Galaxy S22Hello, We understand how inconvenient it is when the mic on the phone is not working correctly. This article provides some tips, such as cleaning the microphone and testing in Safe Mode: https://www.samsung.com/latin_en/support/mobile-devices/how-to-troubleshoot-the-microphone-of-your-g...
If the microphone is still muffled and low, then it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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08-30-2022 01:56 PM in
Galaxy S22- Mark as New
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09-14-2022 03:32 PM in
Galaxy S22- Mark as New
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09-19-2022 12:08 PM in
Galaxy S22Hello, We understand how inconvenient it is when the mic on the phone is not working correctly. This article provides some tips, such as cleaning the microphone and testing in Safe Mode: https://www.samsung.com/latin_en/support/mobile-devices/how-to-troubleshoot-the-microphone-of-your-g...
If the microphone is still muffled and low, then it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.