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‎08-06-2022 02:42 AM in
Galaxy S22Solved! Go to Solution.
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‎08-07-2022 02:12 PM (Last edited ‎09-02-2023 11:17 AM by SamsungRei ) in
Galaxy S22I am sorry to hear of your S22 Ultra having intermittent Bluetooth connection with applications like Dynamic Lock, and that it is getting hot. I understand your concerns and annoyances with this, and want to try a few things. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. This guide will go over different scenarios and helpful tricks: https://www.samsung.com/us/support/troubleshooting/TSG01209182/
You can also see if a third-party application on your phone may be resulting in this behavior with both the Bluetooth connection(s) and the overheating. Give this guide a try: https://www.samsung.com/us/support/answer/ANS00062983/
For a guide on managing your device's temperature, this one comes in very handy: https://www.samsung.com/us/support/answer/ANS00076952/
Lastly, if none of these help, it may be time to have the device looked at by certified technicians. There are a few options for this, such as scheduling a walk-in service appointment (contingent upon availability in your immediate area) or getting started on mail-in service using this link: https://www.samsung.com/us/support/service
For service outside the US, please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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‎08-07-2022 02:12 PM (Last edited ‎09-02-2023 11:17 AM by SamsungRei ) in
Galaxy S22I am sorry to hear of your S22 Ultra having intermittent Bluetooth connection with applications like Dynamic Lock, and that it is getting hot. I understand your concerns and annoyances with this, and want to try a few things. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. This guide will go over different scenarios and helpful tricks: https://www.samsung.com/us/support/troubleshooting/TSG01209182/
You can also see if a third-party application on your phone may be resulting in this behavior with both the Bluetooth connection(s) and the overheating. Give this guide a try: https://www.samsung.com/us/support/answer/ANS00062983/
For a guide on managing your device's temperature, this one comes in very handy: https://www.samsung.com/us/support/answer/ANS00076952/
Lastly, if none of these help, it may be time to have the device looked at by certified technicians. There are a few options for this, such as scheduling a walk-in service appointment (contingent upon availability in your immediate area) or getting started on mail-in service using this link: https://www.samsung.com/us/support/service
For service outside the US, please use this link: https://www.samsung.com/us/common/visitlocationsite.html