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Original topic:

S22 Ultra bootlooped, then died in download mode

(Topic created: 06-18-2024 07:07 AM)
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Rajdeep Paul
Constellation
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Galaxy S22

My One UI 6 S22 Ultra (On May security patch) went into bootloop randomly before 72 hours, then kept on restarting (showing only Samsung logo, no lockscreen) for around 24 hours. Then i tried few button combinations, managed to get into download mode. It showed the Download mode screen and after that it's totally dead. Not even getting charged. I'm from India, out of warranty. Service centre is saying motherboard failure. Motherboard replacement costs Rs.41k (~$500). Not doing it. Samsung must replace affected device motherboards for free, else why would I buy a phone that costs like a vehicle if they cannot provide peace of mind to customers?

1 Reply
Solution
SamsungRyder
Community Manager
Community Manager
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Galaxy S22

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html

Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.