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Original topic:

S22 ultra had crack screen

(Topic created: 06-03-2024 02:04 PM)
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userbQtOFzC14T
Asteroid
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Galaxy S22
This phone had a crack on my screen under my fiber glass screen protector. My screen protector did not crack. But the s22 screen itself crack. I tried to claim one time repair for free. They brought up some excuses said that my one time free repair expired. That is bs. This phone built with cheap materials. Easily crack. Not very happy with their service. I guess I need to buy a different product but not samsung 
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@userbQtOFzC14T Unfortunately you have landed in the user to user discussion group for Samsung US products and services. Suggestions and help here will be very limited for you. Instead you should post in the discussion group for your geographical area. You can find that site by visiting https://www.samsung.com/us/common/visitlocationsite/ 

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@userbQtOFzC14T I see this is something that was offered in India. Are you in India? 

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userbQtOFzC14T
Asteroid
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Galaxy S22
No I am in India
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@userbQtOFzC14T Unfortunately you have landed in the user to user discussion group for Samsung US products and services. Suggestions and help here will be very limited for you. Instead you should post in the discussion group for your geographical area. You can find that site by visiting https://www.samsung.com/us/common/visitlocationsite/ 

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userbQtOFzC14T
Asteroid
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Galaxy S22
Samsung didn't offer me ontime repair
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userbQtOFzC14T
Asteroid
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Galaxy S22
I must get one time repair for free. Samsung suck
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JBTechfanatic
Black Hole
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Galaxy S22
Take it to a phone repair shop if possible. If it's just the glass, it should be a cheap and easy fix.
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userbQtOFzC14T
Asteroid
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Galaxy S22
No I came with the whole piece. 249 plus 99 installation
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JBTechfanatic
Black Hole
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Galaxy S22
I recommend using Samsung's direct repair it's 199 you get new frame and battery https://www.samsung.com/us/support/crackedscreenrepair/1717525392903.jpg1717525473978.jpg
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userbQtOFzC14T
Asteroid
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Galaxy S22
How do you know in 199. Because I spoke with samsung rep. They gave me this price. I don'tthink 199 will work with this phone.
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