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S22 ultra sound cuts in and out - volume adjusts on its own

(Topic created: 11-03-2022 05:53 PM)
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userJ4SDnWLgmB
Asteroid
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Galaxy S22
My issue is that my s22 ultra's sounds for system, media, notifications and interactions cut in and out. An example would be typing keys on the keyboard makes a sound, the behavior on my 
phone would be 1 out of 5 or 10 keys typed would make a sound. So far I haven't noticed 
this during calls. Another 
behavior is the volume levels will jump up and down on their own. By opening the volume levels 
and adjusting one of the levels they all will start adjusting randomly on their own.
 
I have tried clearing the cache partition, rebooting, enabling 'disable absolute volume' under developer options and everything else I could find through searching the web.
 
This behavior started right after the last Android update 13. 
 
Anyone having a similar experience ?

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello, We understand how frustrating volume concerns are. It sounds like you have done most of the troubleshooting already. A few other recommendations are available.

1. Inspect the volume buttons to make sure they are not stuck or, if applicable, the case isn't pressing up against them.

2. Test the phone in Safe Mode to determine if an app is causing the changes. https://www.samsung.com/us/support/answer/ANS00062983/

3. Perform a factory reset on the phone to correct possible software concerns. https://www.samsung.com/us/support/answer/ANS00062029/

If the sound continues to cut in and out after completing these steps, it is recommended to have the phone evaluated at an authorized service location. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hello, We understand how frustrating volume concerns are. It sounds like you have done most of the troubleshooting already. A few other recommendations are available.

1. Inspect the volume buttons to make sure they are not stuck or, if applicable, the case isn't pressing up against them.

2. Test the phone in Safe Mode to determine if an app is causing the changes. https://www.samsung.com/us/support/answer/ANS00062983/

3. Perform a factory reset on the phone to correct possible software concerns. https://www.samsung.com/us/support/answer/ANS00062029/

If the sound continues to cut in and out after completing these steps, it is recommended to have the phone evaluated at an authorized service location. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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