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Samsung Pay issue

(Topic created: 05-09-2023 06:18 AM)
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Alainbd21
Astronaut
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Galaxy S22
It happens to someone that they cannot pay with Samsung Pay in any store, the card always declined...the bank informs me that at the time of payment, Samsung Pay verifies if the card is valid, but does not process the payment, what I should do?

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello Alainbd21, thank you for posting. Welcome to the Samsung Community. I understand Samsung pay doesnt process payments. For questions or concerns with using the Samsung Pay/Wallet app, please reach out to Samsung Pay at 1-844-726-7297. 

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ceemarie33
Astronaut
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Galaxy S22
Same with my s23 and my watch 5. Always declines.
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hello Alainbd21, thank you for posting. Welcome to the Samsung Community. I understand Samsung pay doesnt process payments. For questions or concerns with using the Samsung Pay/Wallet app, please reach out to Samsung Pay at 1-844-726-7297. 

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