Solved: Re: MMS issues after Android 14 - Samsung Community

Yatman · ‎12-15-2023

My S22+ had stopped sending and receiving MMS messages while my wifi is on every since I updated to Android 14.

I'm on Xfinity Mobile which uses Verizon services.

Why would you release this is it hasn't been tested???

Yatman · ‎12-16-2023

I've been on the phone with Xfinity for an hour and then they switched me over to Samsung support and I've been on the phone with them for an hour and counting....

Ridiculous.

usercno6xzVWsf · ‎12-17-2023

I'm also having this issue, same carrier. S22 Ultra

Yatman · ‎12-17-2023

No resolution I'm afraid

user00e6XRIQdT · ‎12-22-2023

I'm having the same issue

user00e6XRIQdT · ‎12-22-2023

I spoke to support using their text feature, they told me to pay to get it fixed, pay for a trade in, factory rest ( it won't get rid of the update), or just deal with not using mms. They gave no other solutions.

tapdiggity · ‎12-24-2023

That customer representative should be fired for that idiotic statement. How about fixed the issue that caused the problem? It was working fine prior to the update. Oh wow, for real, that's crazy.

bill-e · ‎12-24-2023

Did you Settings->General Management->Reset->Reset Network Settings?

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Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

Yatman · ‎12-25-2023

Yup multiple times

tapdiggity · ‎12-27-2023

I was about to give that a go. Did you have any success with that?

Original topic:

Sending/receiving MMS issues while on Wi-Fi after Android 14 update