Original topic:

Sim card tray warning keeps displaying for s22 ultra

(Topic created: 03-18-2024 01:43 PM)
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Barsavage
Constellation
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Galaxy S22
Since the last update I keep getting a waring to check my Sim card tray I've already been to the retailer and had them fix my Sim card and yet the problem continues any suggestions
3 Replies
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello, thank you for your feedback. I understand your concerns with your device displaying sim card tray error and I will be more than happy to take a look into this with you. 

I know you stated that you went to your retailer to have them look at your sim card. Is your sim card tray bent or damage? Did they have to replace your sim card? Are you able to check your sim card in a different device?

Try clearing your cache partition: hold down your power and volume down buttons together at same time 

Try your device in Safe Mode: https://www.samsung.com/us/support/answer/ANS00062983/

Factory Reset: https://www.samsung.com/us/support/answer/ANS00062029/

Be Sure to back up your device before performing a reset

 

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JKCardona
Constellation
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Galaxy S22

I already tried the factory reset and the problem still persists.

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JKCardona
Constellation
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Galaxy S22

I am having the same problem with my s22 ultra and it happened also after the latest update. I requested a new SIM card from my provider but it did NOT solve the issue.

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