Unable to play my music in the Samsung music app

[Chinche]

Ever since I bought my S22, I have not been able to play my music on the Samsung Music app. I've called Samsung before but have not been able to get it resolved. My music still shows there but when I hit play it super skips track after track. Any suggestions?

Thanks

[Chinche]

Yes they still play on the computer.

[Chinche]

Thank you. I will try this.

[Discipl3]

Probably not the correct audio file format.

[Chinche]

Please clarify. Thanks.

[VerbumVeritum]

@Chinche What file format are the audio tracks in?

[Discipl3]

Audio file format like any of these.

[Chinche]

How do I find what file format the music is under?

[VerbumVeritum]

@Chinche In the file explorer (My Files), find the audio file and press + hold, then select More from the menu at the bottom, then details. 

[Chinche]

Don't mean to be dense, but are you referring to the file explorer on my computer?

[VerbumVeritum]

@Chinche No worries! On your phone there should be a file explorer app called My Files.