JUMP TO SOLUTION Solved

Original topic:

Unsupported audio file

(Topic created: 04-11-2022 04:48 AM)
10189 Views
VinP
Asteroid
Options
Galaxy S22
Recently, my alarm sound has not been going off in the morning to wake me up for work, and when I went into the alarm app to figure out why, an error message pops up saying "unsupported audio file". However, the alarm sound I choose is the default sound that came with the phone. Please fix this as a soon-to-be-released software update.

1 Solution


Accepted Solutions
Solution
itkrupal
Constellation
Options
Galaxy S22

Clear Data, Clear Cache & Reboot Fixed my Issue

View solution in context

4 Replies
user751201tmO21
Honored Contributor
Options
Galaxy S22
we use Google Clock with no audio file issues ... and have added custom audio files to phone
VinP
Asteroid
Options
Galaxy S22
Thank you, I'll switch to google clock and see how that works for me.
User_name
Black Hole
Options
Galaxy S22

what's the audio format? if it's WMA, it's not supported. 

0 Likes
Reply
Solution
itkrupal
Constellation
Options
Galaxy S22

Clear Data, Clear Cache & Reboot Fixed my Issue