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Original topic:

Unsupported audio file

(Topic created: 04-11-2022 07:32 AM)
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VinP
Astronaut
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Galaxy S22
Recently, my alarm sound has not been going off in the morning to wake me up for work, and when I went into the alarm app to figure out why, an error message pops up saying "unsupported audio file". However, the alarm sound I choose is the default sound that came with the phone. Please fix this as a soon-to-be-released software update.
4 Replies
user751201tmO21
Honored Contributor
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Galaxy S22
we use Google Clock with no audio file issues ... and have added custom audio files to phone
VinP
Astronaut
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Galaxy S22
Thank you, I'll switch to google clock and see how that works for me.
User_name
Black Hole
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Galaxy S22

what's the audio format? if it's WMA, it's not supported. 

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Solution
itkrupal
Astronaut
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Galaxy S22

Clear Data, Clear Cache & Reboot Fixed my Issue