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Version button not showing in Diagnostic Tool

(Topic created: Wednesday)
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1Nasser
Constellation
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Galaxy S22

Hi, so i bought new S22 Ultra and i wanted to test it through everything in test mode, but when i wanted to press the verison button, I can't find it in the test mode while other people have it!

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html 

Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@1Nasser Sorry but I think you have a typo? Do you mean "version" or "Verizon" or  "vibration" or ???

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Robin621k
Honored Contributor
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Galaxy S22
I think the poster is running tests through the phone dialer. The code they put on here is not a valid code.
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1Nasser
Constellation
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Galaxy S22

the "verison" button not showing in testing mode

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22

@1Nasser I have no clue what that is. 

1Nasser
Constellation
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Galaxy S22

Ok i tried to send a picture but i can't, however it is the last button when you run the testing mode using *#0*# aside of loopback and named "verison" its showing to people from what i see in youtube but not showing to me, could this possibly mean my phone is renewed or fake !?

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Robin621k
Honored Contributor
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Galaxy S22
To upload a photo, press the + button next to the text box. Select a picture, then done.
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S22
"verison" isn't an English word.
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1Nasser
Constellation
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Galaxy S22

sorry man my bad i just noticed, it is "Version" that not showing in Diagnostic Tool/testing mode

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Robin621k
Honored Contributor
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Galaxy S22
Are you running tests through the phone dialer?