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Big dead spot in screen using the s pen

(Topic created: 06-18-2023 08:20 PM)
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min88
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Galaxy S23

S23 ultra screen issues.  Big dead spot in screen using the s pen.  

 
Any resolve for this? Brand new phone. Replaced it once and same issue on second phone.
 
Regular case, nothing magnetic. 
 
 
image
 
Any help would be great.
27 Replies
JoeInVegas702
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Galaxy S23
Interesting you say that, when I used a wireless charger, for this s23 ultra, the adapter in the wall got extremely hot.
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BigWood77
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Galaxy S23
Nice
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userp8bbohPybM
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Galaxy S23
All these comments helped me realize the dead spot was happening because I was resting my phone on my laptop to draw. Works perfectly fine once I lift it off. Must be something magnetic.
Jedi_WigSplitta
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Galaxy S23
I'm have the same issue as well. I did the test and getting this, for the replacement today and it's still doing the same thing. My provider is T-Mobile Screenshot_20230613_113956_HwModuleTest.jpg
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S23

@Jedi_WigSplitta do you have a case on your phone? If so, remove the case and see if the dead spot is gone. 

Usually these dead spots are caused by magnets in a case. 

Jedi_WigSplitta
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Galaxy S23
I have a Samsung case that I purchase I don't think it has any magnets but let me try, brb
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Jedi_WigSplitta
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Galaxy S23
Wow, just wow, took the case and it went away 🤯
Jedi_WigSplitta
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Galaxy S23
Thank you