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02-18-2023 02:45 PM (Last edited 11-26-2023 08:48 PM by SamsungChelsea ) in
Galaxy S23S23 ultra screen issues. Big dead spot in screen using the s pen.
Solved! Go to Solution.
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02-19-2023 01:09 AM in
Galaxy S23- Mark as New
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02-19-2023 08:22 AM in
Galaxy S23- Mark as New
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02-19-2023 08:32 AM in
Galaxy S23- Mark as New
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06-21-2023 06:04 AM in
Galaxy S23I have the same problem. Replaced my phone once, but spent 4 hours at the store. Next day went back and spent 2 more hours since the information transfer wasn't complete and my contacts were not available.
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02-19-2023 09:48 AM in
Galaxy S23- Mark as New
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02-19-2023 10:11 AM in
Galaxy S23Is it an S23 Ultra we're talking about here? One user says it's been replaced already, and the phone just came out, and the other said they were having the same issue for almost a year? Did you guy mean to post in the S22 section? The case in the picture looks, and heck the phone too, look like the S22 Ultra.
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02-19-2023 10:32 AM in
Galaxy S23- Mark as New
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06-21-2023 06:11 AM in
Galaxy S23No, S23 Ultra, brand new. I had the same issue with the S20 Ultra, but the replacement phone did not have a dead spot. My S23 has 2 quite large dead spots.
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02-23-2023 08:47 PM (Last edited 02-23-2023 09:02 PM ) in
Galaxy S23I have a Samsung s23 ultra with 1 terabyte in lime green. I received it on Feb 13, 2023. I've attached 2 photos. I started each yellow line from the left to right. I am experiencing a dead zone on my screen that is always in the same area. The dead zone only appears when using the sPEN. No issues when using just my finger. It appears to be the sPEN in my case. I plan to contact Samsung.
UPDATE: I figured out the issue. It was my phone case! It has a magnet in it. The dead spot disappears if I remove the phone case!
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03-27-2023 01:07 AM in
Galaxy S23