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02-14-2023 08:31 AM (Last edited 11-26-2023 06:30 PM by SamsungChelsea ) in
Galaxy S23I have a new S23 Ultra. In the camera app, after a picture is taken when I press the quick view icon to view my photo in gallery I get the following error "unable to find an application to perform this action"
To the best of my knowledge all, the apps are stock. I have not installed any other camera or gallery app.
I have tried resetting the camera app, clearing camera app data, rebooting the phone but I still get the same error.
Solved! Go to Solution.
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02-14-2023 08:57 AM in
Galaxy S23- Mark as New
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02-14-2023 09:19 AM in
Galaxy S23Thanks for the reply Oxford. I can view the photo when I use Google Photo app on the phone. There is no Gallery app installed. When I try to install the Samsung Gallery app in Play Store, it is listed as "not available for this device".
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02-14-2023 04:29 PM in
Galaxy S23Usually Samsung phones come with the gallery app preinstalled. Look in the Samsung folder on your apps drawer screen. You can also search for it in the app drawer at the top.
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02-14-2023 04:29 PM in
Galaxy S23- Mark as New
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02-15-2023 04:59 AM in
Galaxy S23Yes, I will probably try the factory reset. I was posting this to see if anyone else was having the problem with the new Galaxy S23.
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02-15-2023 04:57 AM in
Galaxy S23Thanks for the help.
The app is not on my phone. When I go to the Galaxy Store this is what I get when I search for the Gallery app.
The SM-N975SU is my old Note-10. The SM-918U1 is the new Galaxy S23.
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02-15-2023 06:15 AM in
Galaxy S23- Mark as New
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02-15-2023 10:52 AM in
Galaxy S23Solved!
A factory reset solved the problem.
After doing, some testing the problem appeared to be with the Galaxy Store app. When I first got the new Galaxy S23 one of the steps was to transfer “settings and apps”. Transferring the settings and apps broke the Galaxy Store app (and any other Galaxy default apps).
Solution:
After factory reset. I choose not to transfer any apps or setting. Finished the setup and everything is working.
Big thanks to: Oxford and gabe80million for your replies and help.
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02-15-2023 01:47 PM in
Galaxy S23