JUMP TO SOLUTION Solved

Original topic:

Can't get any of my contacts to sync from my s23 to my watch4

(Topic created: 11-22-2023 07:13 PM)
240 Views
ElvinGR9372
Constellation
Options
Galaxy S23
Any info on this issue?

1 Solution


Accepted Solutions
Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S23

Hello ElvinGR9372,
 Thank you for posting. Welcome to the Samsung Community.  I understand your concern with your contacts not syncing properly. sync contacts between your Samsung smartwatch and phone, the two devices must be paired through the Galaxy Wearable app on your phone. You may also need to allow permissions for certain apps. If you are still having some trouble, follow the tips below: https://www.samsung.com/us/support/troubleshooting/TSG01003149/

 If you have tried the troubleshooting steps provided and are still unable to sync contacts from your phone to your watch I recommend a reset of the watch. This allows the watch to go back to default settings and all the contacts to sync again. Give this link a try for steps to reset your Galaxy Smartwatch: https://www.samsung.com/us/support/answer/ANS00084702/

If the above troubleshooting steps do not work please contact our team directly at 1-800-726-7864 so a team member can remote into your device and make sure all the proper setting are applied to allow the contacts to sync fully.

View solution in context

1 Reply
Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S23

Hello ElvinGR9372,
 Thank you for posting. Welcome to the Samsung Community.  I understand your concern with your contacts not syncing properly. sync contacts between your Samsung smartwatch and phone, the two devices must be paired through the Galaxy Wearable app on your phone. You may also need to allow permissions for certain apps. If you are still having some trouble, follow the tips below: https://www.samsung.com/us/support/troubleshooting/TSG01003149/

 If you have tried the troubleshooting steps provided and are still unable to sync contacts from your phone to your watch I recommend a reset of the watch. This allows the watch to go back to default settings and all the contacts to sync again. Give this link a try for steps to reset your Galaxy Smartwatch: https://www.samsung.com/us/support/answer/ANS00084702/

If the above troubleshooting steps do not work please contact our team directly at 1-800-726-7864 so a team member can remote into your device and make sure all the proper setting are applied to allow the contacts to sync fully.