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08-30-2024 08:23 AM in
Galaxy S23Solved! Go to Solution.
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08-30-2024 08:40 AM in
Galaxy S23@nancygail I'm guessing that you installed a 3rd party app which is doing this. I tried this on a couple of different phones and both go from clicking the wallpaper icon to Wallpaper and style. Then I can click Change wallpapers and it takes me to Wallpapers.
Are you using a 3rd party launcher?
You could try booting in safe mode. If it works properly while booted in safe mode you know that it is 3rd party software causing it. To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/
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08-30-2024 08:40 AM in
Galaxy S23@nancygail I'm guessing that you installed a 3rd party app which is doing this. I tried this on a couple of different phones and both go from clicking the wallpaper icon to Wallpaper and style. Then I can click Change wallpapers and it takes me to Wallpapers.
Are you using a 3rd party launcher?
You could try booting in safe mode. If it works properly while booted in safe mode you know that it is 3rd party software causing it. To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/
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08-30-2024 09:16 AM in
Galaxy S23Thanks for the reply.
Nancy Ü