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Original topic:

Clicking sound in rear camera on my phone

(Topic created: 01-10-2024 08:41 PM)
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Ngo
Astronaut
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Galaxy S23

Is it normal to have a clicking sound in the rear camera cluster of my s23 ultra?

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SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hey there! I can definitely understand not wanting your device to be making clicking sounds! 

 

I would suggest having a certified technician taking a look at the device just to make sure everything is A-Okay! 

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.

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4 Replies
userEZcYWeiw3Q
Cosmic Ray
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Galaxy S23
I encountered that problem in my gs9

In mine, The lens zoom optic has frame had dust in it
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Robin621k
Neutron Star
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Galaxy S23
Do you mean if you shake the phone you can hear some rattling?

If that is what you are taking about, normal. It is the OIS (optical image stabilizer)
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user8htG6Mv83o
Constellation
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Galaxy S23
I have the same issue. Didn't have it when I got the phone, but I've been hearing it lately. My 22 Ultra never did that
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SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S23

Hey there! I can definitely understand not wanting your device to be making clicking sounds! 

 

I would suggest having a certified technician taking a look at the device just to make sure everything is A-Okay! 

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.

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