Original topic:

Failed January Update

(Topic created: 10 hours ago)
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userq3DRoBDJRw
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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356 Replies
Teebus
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Galaxy S23
Same issue for me on s24 ultra even though I have great network connection
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linda1962
Galaxy
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Galaxy S23
Ok so I'm not the only one. I also had the same problem
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cassiehong91
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Galaxy S23

same here I'm also having the same issues

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cassiehong91
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Galaxy S23

your phone carrier might be experiencing some issues.

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Members_jf1Vsen
Constellation
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Galaxy S23

Thursday morning S24 Ultra and still failing, error 412. Verizon 

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JTonyan
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Galaxy S23
I finally was able to update it once I stayed on wifi the whole day/night I got it done
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JeffInTX
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Galaxy S23
Update finally installed on my S22 Ultra. I let it try again at 4:30 AM and it finally completed. It's just a security update.
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users7BHP54SHd
Constellation
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Galaxy S23
My Fold 5 is experiencing the same issues downloading the January security update
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usertisha
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Galaxy S23
It failed to update again but got further like 63% and this time got the error code 412
acg6881
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Galaxy S23
Tried many times always fails
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