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Original topic:

Google Assistant says it's not supported on my S23 Ultra?

(Topic created: 02-08-2024 01:48 PM)
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userGJM43RYSN3
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Galaxy S23

Why would my S23 Ultra say that it doesn't support Google Assistant? 

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notforhire
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Galaxy S23

Google app > tap on your icon top right > settings > Google Assistant > general settings

see if you need to toggle it on. otherwise, I've never heard of Assistant being incompatible with an Android phone. makes me think it might be a bug issue If you're still having issues submit an error report (https://www.samsung.com/za/support/mobile-devices/how-to-report-error-using-samsung-members-applicat...

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notforhire
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Galaxy S23

strange...that makes no sense. is Google Assistant enabled on your device? (check in settings in the Google app)

userGJM43RYSN3
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Galaxy S23
How do I do that? I went to settings; google; did update. Downloaded google assistant again after uninstall and it still said it's not supported on this device
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notforhire
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Galaxy S23

Google app > tap on your icon top right > settings > Google Assistant > general settings

see if you need to toggle it on. otherwise, I've never heard of Assistant being incompatible with an Android phone. makes me think it might be a bug issue If you're still having issues submit an error report (https://www.samsung.com/za/support/mobile-devices/how-to-report-error-using-samsung-members-applicat...

ChaosSaber
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Galaxy S23
Theres actually 2, they are seeing the one for watches1707440620511.jpg
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notforhire
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Galaxy S23
don't know, at all, that's what the OP is seeing. however, with Google on her Samsung phone, Assistant is available (in theory) straight up. not incompatible.
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ChaosSaber
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Galaxy S23
Same setup but different names, Google Assistant and just Assistant
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ChaosSaber
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Galaxy S23
This is the one they need1707441176741.jpg
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notforhire
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Galaxy S23
perhaps I'm confused, but Assistant (Google) is already available on her device because it's an Android phone. there's no downloading to do. either activate it, or deactivate it.
ChaosSaber
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Galaxy S23
That I am not sure, just replying about the not supported part, they said they uninstalled it and tried to reinstall
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