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Original topic:

How to online restore data from my past phone(s20 ultra)

(Topic created: 02-17-2023 03:56 PM)
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RED_HOOD_JJ
Asteroid
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Galaxy S23
I want my photos to my settings restored 

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xkhx
Halo
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Galaxy S23
You no longer have the physical phone anymore?

Did you happen to back it up onto your Google or Samsung account?
If you've ever backed up your phone, you will have a list of different dates that you backed it up and you can choose which one you want to restore onto your new phone, after you've logged into your account of course.

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5 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S23

@RED_HOOD_JJ It sounds like you no longer have the S20 Ultra? 

Did you use Samsung's Smart Switch to make a backup of the S20U? If so, you can use Smart Switch to restore the info on your S23U. 

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RED_HOOD_JJ
Asteroid
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Galaxy S23
I used it but it kept saying not enough storage so I grabbed the important things but I was being rushed bec of the line
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queenofhearts23
Constellation
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Galaxy S23
Please
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Solution
xkhx
Halo
Options
Galaxy S23
You no longer have the physical phone anymore?

Did you happen to back it up onto your Google or Samsung account?
If you've ever backed up your phone, you will have a list of different dates that you backed it up and you can choose which one you want to restore onto your new phone, after you've logged into your account of course.
O4liberty
Galaxy
Options
Galaxy S23
I did over the air restore only gallery photos didn't restore but all of my photos are in Google photos. I wish we could get rid of the gallery.
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