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Keyboard typing not accurate to touch

(Topic created: 05-04-2024 05:56 PM)
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SagittaRaidmax
Constellation
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Galaxy S23

Is anyone else having trouble typing on the S23? It's like I'm totally illiterate with this thing whether it's tap or Skype. I changed the Sim card and did the touch screen diagnostics. Even when I tap an autocorrect word, somehow, it still chooses a wrong word! **bleep**?!

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SamsungModerator1
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Community Manager
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Galaxy S23

Hello, welcome to the Community, and thanks for reaching out about this. I can certainly understand the frustration of your keyboard not registering the correct inputs. The first thing to try s resetting your keyboard settings.

For Gboard: https://support.google.com/gboard/answer/9058584?hl=en&co=GENIE.Platform%3DAndroid

For general troubleshooting of the Samsung Keyboard: https://www.samsung.com/us/support/troubleshooting/TSG01209532/

If that doesn't resolve the mis-inputs, it is possible a third-party application may be responsible. You can check this with Safe Mode: https://www.samsung.com/us/support/answer/ANS00062983/

If this continues to happen even in Safe Mode, then it may be time to try a factory reset. Be careful to back up anything you wish not to lose, as this will revert the phone back to its pre-setup days for a fresh start: https://www.samsung.com/us/support/answer/ANS00062029/

If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html



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SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S23

Hello, welcome to the Community, and thanks for reaching out about this. I can certainly understand the frustration of your keyboard not registering the correct inputs. The first thing to try s resetting your keyboard settings.

For Gboard: https://support.google.com/gboard/answer/9058584?hl=en&co=GENIE.Platform%3DAndroid

For general troubleshooting of the Samsung Keyboard: https://www.samsung.com/us/support/troubleshooting/TSG01209532/

If that doesn't resolve the mis-inputs, it is possible a third-party application may be responsible. You can check this with Safe Mode: https://www.samsung.com/us/support/answer/ANS00062983/

If this continues to happen even in Safe Mode, then it may be time to try a factory reset. Be careful to back up anything you wish not to lose, as this will revert the phone back to its pre-setup days for a fresh start: https://www.samsung.com/us/support/answer/ANS00062029/

If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html



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