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Late messages and late notifications .

(Topic created: 05-16-2023 03:15 PM)
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userxJKOfgspgJ
Constellation
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Galaxy S23

Samsung Galaxy S23 Ultra. Getting late messages. Getting late notifications even after I already saw the messages . Never have a reliable data signal . 

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SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hello, We understand the frustration of receiving delayed messages and notifications, as well as unreliable data connections.

This article will walk you through some settings that may affect receiving notifications: https://www.samsung.com/us/support/troubleshooting/TSG01001588

You can also reset the app preferences. Here are the steps : Go to Settings >> Apps >> Tap on three dots on the top right >> Reset app preferences >> Reset.

Another step is to reset the Network settings: Go to Settings > General Management > Reset > Reset Network Settings (Please note that this will reset Wi-Fi, Cellular data, and Bluetooth settings which means you will have to input your Wi-Fi credentials again.

Additionally, we recommend disconnecting from any VPNs you have connected to, and testing the phone.

If you are experiencing mobile data concerns, you can try the troubleshooting here: https://www.samsung.com/uk/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/

Please note: mobile data, text, and calls are all services provided by the carriers. If there are concerns with any of these functions, you will need to follow up with your service provider for additional assistance.

You can also submit an error report following these steps: https://www.samsung.com/ie/support/mobile-devices/how-to-use-diagnostics-in-the-samsung-members-app-...

If you continue to experience delayed notifications or texts, or are not receiving any notifications, we recommend having the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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3 Replies
DigiGirlFL
Cosmic Ray
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Galaxy S23
Note 10+ here with same issue. Does happen worse if on WiFi. I think it is a carrier issue since messages and/or notifications are sent through the network via the carrier and are not device-specific.
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lanceromance
Constellation
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Galaxy S23
How come I can't see the other person texting me back are see if they read my messages
Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S23

Hello, We understand the frustration of receiving delayed messages and notifications, as well as unreliable data connections.

This article will walk you through some settings that may affect receiving notifications: https://www.samsung.com/us/support/troubleshooting/TSG01001588

You can also reset the app preferences. Here are the steps : Go to Settings >> Apps >> Tap on three dots on the top right >> Reset app preferences >> Reset.

Another step is to reset the Network settings: Go to Settings > General Management > Reset > Reset Network Settings (Please note that this will reset Wi-Fi, Cellular data, and Bluetooth settings which means you will have to input your Wi-Fi credentials again.

Additionally, we recommend disconnecting from any VPNs you have connected to, and testing the phone.

If you are experiencing mobile data concerns, you can try the troubleshooting here: https://www.samsung.com/uk/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/

Please note: mobile data, text, and calls are all services provided by the carriers. If there are concerns with any of these functions, you will need to follow up with your service provider for additional assistance.

You can also submit an error report following these steps: https://www.samsung.com/ie/support/mobile-devices/how-to-use-diagnostics-in-the-samsung-members-app-...

If you continue to experience delayed notifications or texts, or are not receiving any notifications, we recommend having the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html