Original topic:

Not getting any OTA updates S23+ (SM-S916U) in Bangladesh

(Topic created: 18 hours ago)
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yusuf01840
Astronaut
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Galaxy S23

i am using samsung s23 plus usa variant (SM-S916U) in bangladesh,  i am still on android 13 and one ui 5, i am not getting any android update, please anyone can help me out?

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2 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S23

@yusuf01840 A model number ending in "U" indicates that it is a US carrier device and probably has that carrier's firmware installed. Therefore it will only look for firmware updates for that carrier's firmware. In Bangladesh your phone won't find updates for that carrier. 

One solution is to try temporarily installing a SIM card from that carrier and doing the update via Wifi before inserting another SIM card. This will work if you are in the US but not sure if it will work in Bangladesh. 

Another possible option would be to flash the unlocked device firmware on the phone. 

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yusuf01840
Astronaut
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Galaxy S23

thank you for replying. your first solution is not possible for me since i live in bangladesh, but second solution is possible for me, can you please explain it please?

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