Original topic:

Not getting message notifications

(Topic created: yesterday)
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heidelbury
Cosmic Ray
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Galaxy S23
I've checked and the do not disturb is off. The notifications are set to allow. But my notification for text messages are not showing at all. I have an S23 ultra. Can anyone help?
Aisan_Arms_Dealer
Cosmic Ray
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Galaxy S23
If it's just messages, go to notifications for just messages, and see if it's turned to silent notifications
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heidelbury
Cosmic Ray
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Galaxy S23
No the sound is on.
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Aisan_Arms_Dealer
Cosmic Ray
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Galaxy S23
Did you try this?
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Aisan_Arms_Dealer
Cosmic Ray
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Galaxy S23
Wait you mean it is on for the app? Or the overall phone
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heidelbury
Cosmic Ray
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Galaxy S23
It's on for the app, and the phone but I get no notifications. Not in the notification bar on the top of the screen or on the message app itself.
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Aisan_Arms_Dealer
Cosmic Ray
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Galaxy S23
Well, now I'm confused. If it's really an annoyance for you, you might want to take it to samsung care or talk to someone there.
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heidelbury
Cosmic Ray
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Galaxy S23
Thanks. Thought I'd try the community first!
realaud
Honored Contributor
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Galaxy S23
Have you tried switching to Google messages to see if you get notifications ehen you use that app?
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heidelbury
Cosmic Ray
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Galaxy S23
That's the app I use.
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realaud
Honored Contributor
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Galaxy S23
Do you have notificstion categories turned on and allow notifications for new messages? See if switching to Samsung messages gets notificatuons.
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